Something keeps coming back.
The same argument, in slightly different words, for months. You are not the first, and needing help with it is not a failure of character. This is a private room for the two of you and an impartial mediator. It takes one thing at a time and helps you both be heard properly, so you can resolve it and repair. And if what you reach instead is that you should separate, it helps you get there clearly and calmly. That is a real outcome, not a failed one.
Not sure which one?
Counselling or mediation?
Both are private, calm and impartial. The difference is the outcome.
Couples Counselling
For two people who want to stay together and work through one recurring issue. Money, in-laws, parenting, communication — you take it one topic at a time, with the focus on being heard and repairing the pattern.
- Private room for the two of you
- No agreement document, no separation outcome
- £49 per topic, paid once
Mediation
For when there is a dispute to settle — whether that is a relationship falling apart, a divorce, or a disagreement with a neighbour, colleague or business. Mediation ends in a clear, written agreement both parties accept.
- Structured process with a neutral mediator
- Ends in a signed agreement document
- One payment per case, only when you reach agreement
Before anything else
Private, and yours to leave.
Just the two of you
Nobody else is in the room. There is no group, no audience, no waiting area.
Nobody reads it
Not friends, not family. What you write stays between the two of you and the mediator.
No appointment
No waiting list and no diary to fit into. You can start tonight if tonight is when it matters.
Stop at any point
You can leave the conversation whenever you want, without explaining why to anyone.
How it works
Three steps, at your speed.
- Step 1
Say what keeps happening
One of you writes it down in your own words. Only you ever see that text. It comes back as a neutral topic with a short list of points to talk about.
- Step 2
Open the conversation
£49 for the topic, paid once by either of you. Both of you then have the room, in text and in voice.
- Step 3
Work through it at your pace
Type when you need time to think. Speak when it's easier out loud. Nothing is timed and nothing expires.
What to expect
One thing at a time, properly.
- One topic at a time, rather than everything at once.
- Text when you need time to think, voice when it's easier out loud.
- Nothing is timed, and nothing expires.
- An impartial mediator — it does not take a side.
What it costs
£49
for a topic.
- One payment for the topic, not one each.
- Not a subscription. Nothing renews.
- Describing the problem and seeing how it is framed costs nothing.
You only pay if you both decide to open the conversation.
When this isn't the right place
This is for two people who feel safe with each other. It is not for situations involving abuse, fear or control. If any of that is part of your relationship, please speak to a specialist service instead.
The National Domestic Abuse Helpline is free, confidential and open 24 hours: 0808 2000 247.