The pattern
Most workplace issues escalate quietly
Unresolved grievances become formal claims
An informal complaint that stalls rarely goes away. It comes back as a grievance, then as a claim.
Performance conversations are handled inconsistently
Different managers, different standards, different wording — and no shared structure behind any of it.
There is often no clean record
When something does go wrong, the evidence is scattered across inboxes, notebooks and memory.
What you get
One place to handle it properly
Early resolution
A structured, impartial process your team can open in minutes — before an issue becomes formal.
PIP & reviews
Performance improvement plans and employee reviews live in the same system, not in scattered documents.
Legal-grade audit trail
Every case produces a clear, timestamped record you can download when you need to evidence process.
Multilingual
Each person can take part in their own language when your teams need it, with one shared outcome.
How it works
Three steps, start to record
Open a private case
HR opens a confidential room for the grievance, performance issue or peer conflict.
Guided, structured conversation
Each party is taken through the issues in turn, one at a time, with the process kept impartial.
Clear outcome and audit trail
Agreed points are written in plain English, signed, and downloadable as a complete record.
Watch
See it in action
A two-minute walkthrough of how a case runs, start to record.
Built for HR
Your organisation, your control
- An organisation-level account — not a personal login sitting with one manager.
- HR visibility and control over cases, plans and letters across the business.
- Managers can be invited into the cases that concern their own people.
- Designed for companies of roughly 50–500 employees.
ICO registered · UK data residency · GDPR compliant
Pricing
Simple and predictable
Free trial
14 days
Full organisation access. No card required, cancel anytime.
After the trial
From £99/month
£4 per active employee per month, with a £99 monthly minimum. 12-month term, billed monthly.
Formal mediated outcomes carry a per-case fee of £299 — reduced to £199 for organisations on an active subscription. One payment per case, never per party. See the full price list.
Start your free 14-day trial
Give your HR team a structured way to resolve issues early — with a proper audit trail.
No card required · Cancel anytime · Built for UK HR teams